wont let me pass to level 696

nssc82

I have passed level 695 a long time ago. I asked friends to help me board to the next level and I got three that did. game is just stuck there wont let me pass on to the next level. even when i pick to pay for it it doesnt do anything. this is on  my android device. thanks for any help

aCe

Do you have the latest version of the candy crush app? The only reason I can think of why I won't let you pass is because you don't have the latest update with the new levels etc.