Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I have just lost candy crush saga from my iPad. Please help

I was going through the process of updates on my iPad, candy crush being one of them. There seemed to be a problem updating and when I went to play, candy crush had disappeared from my screen. I was over level 1100 with lots of bonus etc. can you please restore this to my iPad. Thank you. Please help!

Accepted answers

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Sarah_Jane_Mundy

If the app has disappeared you will just have to download it again from the app store. Then just connect again to facebook or the kingdom, whichever one you were using and you will get your levels back

I did this and now when I get in and try to play a level it chucks me out any ideas

aCe

If the app has disappeared you will just have to download it again from the app store. Then just connect again to facebook or the kingdom, whichever one you were using and you will get your levels back

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Accepted answers

All comments

aCe

Sarah_Jane_Mundy

If the app has disappeared you will just have to download it again from the app store. Then just connect again to facebook or the kingdom, whichever one you were using and you will get your levels back

I did this and now when I get in and try to play a level it chucks me out any ideas

Where's The Star Tournament?
Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
How do you get past level 5781?
Good morning.How do you get past level 5781? Enjoy the day.
The game freezes when using special items/boosters while playing - Edited (Reported to the Studio)!
The above two is only part of the samples!
candidature crush saga restart when I click on some publicity
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…