display problem

Question

Candy Crush Saga App has black background in Windows 10 (laptop upgraded from Windows 7) rendering the game unplayable as the jelly is invisible. DxDiag Display name says "Mobile Intel(R) 4 Series Express Chipset Family

Cezdiamond · Answer

Hi Gaurav- Thanks for highlighting this. We have noticed a few threads regarding this matter and we are currently investigating this. We really appreciate your patience and understanding.

Thanks Jim, we really appreciate the feedback.

Jim_Denver · Answer

Hi Gaurav- Thanks for highlighting this. We have noticed a few threads regarding this matter and we are currently investigating this. We really appreciate your patience and understanding.

I'm having the same problem with the same graphics driver, Mobile Intel(R) 4 Series Express Chipset Family

Cezdiamond · Answer

Hi Gaurav- Thanks for highlighting this. We have noticed a few threads regarding this matter and we are currently investigating this. We really appreciate your patience and understanding.