App closes before starting

Rachael_L314

When I open Candy Crush, it starts on the loading screen and then shuts down. I have no problems with my other King games (soda and solitaire). I have recently beaten a level I was stuck on for over a year - I connected to Facebook but my progress isn't updated there. My iPhone is completely up to date, as is the app. This has been going on through multiple updates over 4 weeks. 

It is not a memory issue - I have the 64g phone with over 20 gbs left.

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny