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App closes before starting
Rachael_L314
Posts: 1
Level 1
in Support
When I open Candy Crush, it starts on the loading screen and then shuts down. I have no problems with my other King games (soda and solitaire). I have recently beaten a level I was stuck on for over a year - I connected to Facebook but my progress isn't updated there. My iPhone is completely up to date, as is the app. This has been going on through multiple updates over 4 weeks.
It is not a memory issue - I have the 64g phone with over 20 gbs left.
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Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
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