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Why did candy crush charge me twice for one separate purchase?

Rayven_Spagnoli
Rayven_Spagnoli Posts: 1

Level 1
in Support

I bought a 4.99 package for 50 gold bars.. Once I checked my bank account I was charged two different times. I would like one of the transactions to be refunded because I only bought one set of 50 bars. Even though it charged me twice, I only received one set of 50 bars. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    Due to a technical fault we were first able to see your post now.

    I am really sorry for this inconvenience.

    Please let me know if your request was solved. Simply reply back on this post and I will follow up.

    Kind regards,

    - Mark, Team King Care

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