Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Sync android, tablet and computer

If I pass a level on my phone or tablet, it does not show on computer. If I finish a world, I cannot get tickets. It only gives me tickets on Computer and I have to redo all levels on computer. What good is it to have the game for Android and tablet if you can't finish without redoing levels on Computer. Please fix this issue.

Accepted answers

All comments

Mim_

Hi Combo, Are you still around after all this time. I play mainly on my PC. It does annoy me when my mobile and tab won't sync as I am on level 3785. Mobile says 3725. This is what i do on mobile. Go to cog, press orange tab, says account settings log out so I guess I am already logged in. I play through king not Facebook. Any ideas please?

tammy11170

I'm having same problem Groovygrams and I've done everything that has been suggested and it still won't update which is really frustrating as you have to redo all levels again on the computer

tammy11170

I tried doing what Combo said regarding disconnecting from Facebook, connecting to Kingdom with email address and it hasn't updated my game on FB on the computer :-(

Sandra_Chow

Did what you said it didn't work for me. My game on computer is still at the same level and iPhone is on higher level.

jssy

My level in phoneis always stuck at level 500 but in facebook im already pass level 1115. Thats why i also cant play the dreamworld

jssy

I also had the sameproblem in syncing my game. I had tried to do what you suggest but in my account setting in king.com i cant find where to syncmy game with facebook please help. Thank you

Wunderbaum

Hi Groovygrams!

Try this:

Start the game >> disconnect from Facebook >> click the orange button (connect to Kingdom) and enter your email address you used to sign up with >> done!

Your mobile device should now sync correctly so that you are at level 459.

Cheers :-)

Groovygrams

Ok I did everything you suggested and am now synced in King.com. My phone and facebook game on King .com are the same but my tablet isn't. I am on level 459 on tablet and phone and king show 456. Now what and why won;t they sync???????????????????????????????????

Wunderbaum

Hi Groovygrams!

I suggest you try syncing your mobile with King.com instead of Facebook.

Just follow these steps:

1) Start the game on your mobile device

2) Go to settings (cog wheel icon, button) - choose "disconnect from Facebook"

3) Go back to main screen - from here click on the orange button "Connect to Kingdom"

Done! :-)

If you want to transfer your Facebook progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

Groovygrams

Why do they have this site if they don't answer your questions or solve your problem. This is crazy.

Groovygrams

I have done that numerous times. Doesn't work. It's the computer that doesn't sync with my tablet. This is only on candy crush. I am at level 458 on tablet but computer and phone only show 456. I have logged out and signed in on phone and nothing changes. Also, if I complete a world on tablet, I can't get tickets or buy tickets to enter the next world unless I complete them on computer. WHY.......?.....

Wunderbaum

Hi Groovygrams!

In most cases all you will have to do then is to start the game on your mobile, go into settings, disconnect from Facebook and then reboot your mobile. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

Cheers :-)

Groovygrams

Facebook

StuckInATree

How are you synchronising your game from Tablet to PC, via Facebook or Kingdom?

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Accepted answers

All comments

StuckInATree

How are you synchronising your game from Tablet to PC, via Facebook or Kingdom?

Groovygrams

Facebook

Wunderbaum

Hi Groovygrams!

Cheers :-)

Groovygrams

Why do they have this site if they don't answer your questions or solve your problem. This is crazy.

Wunderbaum

Hi Groovygrams!

I suggest you try syncing your mobile with King.com instead of Facebook.

Just follow these steps:

1) Start the game on your mobile device

2) Go to settings (cog wheel icon, button) - choose "disconnect from Facebook"

3) Go back to main screen - from here click on the orange button "Connect to Kingdom"

Done! :-)

If you want to transfer your Facebook progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

Groovygrams

Wunderbaum

Hi Groovygrams!

Try this:

Start the game >> disconnect from Facebook >> click the orange button (connect to Kingdom) and enter your email address you used to sign up with >> done!

Your mobile device should now sync correctly so that you are at level 459.

Cheers :-)

jssy

I also had the sameproblem in syncing my game. I had tried to do what you suggest but in my account setting in king.com i cant find where to syncmy game with facebook please help. Thank you

jssy

My level in phoneis always stuck at level 500 but in facebook im already pass level 1115. Thats why i also cant play the dreamworld

Sandra_Chow

Did what you said it didn't work for me. My game on computer is still at the same level and iPhone is on higher level.

tammy11170

I tried doing what Combo said regarding disconnecting from Facebook, connecting to Kingdom with email address and it hasn't updated my game on FB on the computer :-(

tammy11170

I'm having same problem Groovygrams and I've done everything that has been suggested and it still won't update which is really frustrating as you have to redo all levels again on the computer

Mim_

Musical Event
why did u end the musical event one day ago? I played last whole night to complete the event but u end the event one day ago, I’m very disappointing that act? 🥲🥲 I never trust again on this game 💔💔
Extra move & not live video reci
Extra point not recieved to live video
الشرا داخل اللعبه
اسعار الشرا داخل اللعبه غالي جدا
Não recebi itens adquiridos
Pedido14:09 D 46 .11 45% uprigaao Você comprou Extra small offer (Candy Crush Saga) usando Pix Número do pedido: GPA.3367- 6909-6233-87690 Data do pedido: 2 de dez.de 2025 20:52:13 BRT
Watching ads doe not give bonus!
When watching als normaal gives a bonus, but now whe I watch an add it Just continues the game not geving the promised extras

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…