Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Kaci- Are you playing while connected to Facebook? Make sure that you have a strong wifi connection or mobile signal then try and connect again to Facebook. King have made a really useful video that may help you out.
https://www.youtube.com/watch?v=bIYE7aW5jcE
Let me know how you get on :-)