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Lost all level progress

Lurk_Smith
Lurk_Smith Posts: 2

Level 1

Level 847 in normal mode and 346 in Dreamworld.

Encountered buggy ufos (android bug) on 847 and after googling read that I would be able to complete level on facebook.

Logged into facebook through candy crush app and now all progression is gone.

(This was the first time logging into facebook through candy crush.)

Can I get my progress restored somehow?

Answers

  • aCe
    aCe Posts: 1,442

    Hey Lurk, how did you save your progress beforehand, were you connected to the Kingdom? If I was you I would open up the CC app and in the settings, disconnect from Facebook and then see what happens to your levels. If you were connected to Kingdom then put your email address back and log in. Hopefully this will help you!

  • Lurk_Smith
    Lurk_Smith Posts: 2

    Level 1

    Hey Lurk, how did you save your progress beforehand, were you connected to the Kingdom? If I was you I would open up the CC app and in the settings, disconnect from Facebook and then see what happens to your levels. If you were connected to Kingdom then put your email address back and log in. Hopefully this will help you!

    After disconnecting from facebook I am still at level 1. I can't remember ever entering a username or email address for candy crush.

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