Help! Why can't I collect Sugar Drop rewards?

J.k._Porter

I collected the necessary 60 and 84 sugar drops, but said I wasn't connected to Facebook and told me to connect later to receive rewards (never received any rewards).  When will I receive my reward for collecting 60 and 84 sugar drops?    However I was connected to Facebook because it saved my progress from completing different levels.

LauraD-2

This happens to me, too.  Sometimes I am legitimately away from WiFi, other times I'm sitting right beside the router.  At this point I am resigned to kissing those boosters goodbye.

Joseph324

I am connected to Facebook but cannot get my rewards of Candy Crush Saga. Why