Why won't the game move up to level 556 when I have beat level 555 4 times?

Jaime_Wheeler

I have beat level 555 four times, but the game will not move to level 556. It just keeps adding up points and showing candies blow up. I have uninstalled Candy Crush Saga and reinstalled, that did not help. It's the same on phone and facebook.

Lucy_Lomellin

I have the same exact issue and I'm on the 2000 levels. It says advance or keep playing even though I've played and won the level 5 times! I'm done with this!!