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Loading screen doesn't go away
Jan_Waters
Posts: 1
Level 1
in Support
When moving up levels, asking friends for lives, or even just starting to play, the King LOADING screen comes up and doesn't go away.
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Answers
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Hi Jan- What type of device are you using? Make sure that it is compatible with Candy Crush Saga here- http://candycrushsaga.com/help/en
If your levels are backed up on Facebook I would suggest uninstalling the game, restarting the device and then installing the latest version of the game from the app/play store. Please note that this may cause you to lose some of your Boosters.
Let me know how you get on :-)
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