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Candy Crush stuck on orange Loading screen

pheyden
pheyden Posts: 1

Level 1
in Support

I recently upgraded to the latest IOS firmware and ever since then Candy Crush Saga comes up with an Orange screen with the word loading.  It never does anything more after that.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Pheyden!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to un-install Candy Crush, reboot your tablet then re-install the game from here: https://itunes.apple.com/en/app/candy-crush-saga/id553834731?mt=8

    Once done you can start the game again and click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

    Cheers :-)

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