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Candy Crush stops loading at 68% Soda stops at 100% and never goes to the game. I am scared to uninstall it because I don't know if it will update me to the level I am on or restart me. Help!
King customer service replied to my email about the issue (after eight days) and it looks like the only thing a user can do is be patient. They wrote:
"It seems that we have a slight technical issue with Candy Crush Saga which is unfortunately impacting your game play.Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible."
I have this, too. Was not helped by viewing the thread Combo suggested. I followed all the usual steps: made sure browsers and plugins are up to date, cleared cache and cookies, log in and out, reboot computer, etc. and still stuck loading at 68%. Now, what's different is I used a friend's log in and using it the game loads on the same computer with the same software with no problem at all. I tried mine once again, same problem. I have one other friend with this problem. Have not tried that friend's log in on my computer but she has tried other browsers and computers and Candy Crush Saga stops loading at 68% for her too. It really does not seem to be on the user's end. I'm playing at King.com. The only other game I play (Farm Heroes Saga) loads fine.
the answer is they dont know or care.
Hi Sandie!
Please see this thread: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-saga-not-loading-on-facebook-on-laptop
Cheers :-)
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why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Can you help me?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
