Candy crush crashes after the last update on Android device.

Mihaela

Hi, after the latest update on Android (on 25.11.2015) the app keeps crashing right after the loading screen. Can you please fix this or make any suggestion on this?  Platform: Samsung galaxy trend lite 2

Thank you.

StuckInATree

Maybe it failed to update the app properly, if you haven't already I'd uninstall and install from fresh and see how it is then.What version of Android do you have by the way Mihaela?

StuckInATree

Maybe it failed to update the app properly, if you haven't already I'd uninstall and install from fresh and see how it is then.What version of Android do you have by the way Mihaela?

Mihaela

The Android version is 4.2.

Marcia_Kelley

No I don't know the answer to this question. 

I need the answer as well.  If I uninstall candy crush will I remain on the same level.

StuckInATree

No I don't know the answer to this question. 

I need the answer as well.  If I uninstall candy crush will I remain on the same level.

If you connect your game to Facebook or Kingdom your progress and gold bars will be backed up. If you do, when you reconnect to that account in the game again from any device, the progress from the point where it was last synced will come up. Reinstalling will wipe all boosters and messages stored though.