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candy crush is showing I am on level 1383 but I am on level 530 help please

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hollypops
hollypops Posts: 2 Newbie
in Support

the screen is stuck on level 1383 and will not move .I am on level 530 tried reloading but no avail.what can i do to put

all this back to normal as i have not had these problems before. 

Flag · Helpful Sweet Love Haha

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2
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    Try deleting the app and clearing out your browser cache and then add the game back to Facebook. The cache can contain conflicting game info so deleting this might help. 

    Flag · Helpful Sweet Love Haha
  • hollypops
    hollypops Posts: 2 Newbie
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    Try deleting the app and clearing out your browser cache and then add the game back to Facebook. The cache can contain conflicting game info so deleting this might help. 

    did as you said I removed app and cleared browser cashe and game still back on 1383
    Flag · Helpful Sweet Love Haha

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