Not receiving lives or extra moves that are being sent on my iPad.

Gma_Jo

Since the last update I have not been able to receive any thing in the envelope on my iPad. I have disconnected from face book, re-connected, then shut the iPad off and turned it back on. I have also deleted Candy Crush from the iPad and reinstalled it. Nothing seems to help. I know there are things being given, because it will show up on my laptop with for example 6 notifications, but then when I open my iPad I don't receive any, but when I go back to my computer they are gone..... no lives or extra moves. I see from this site there are several others having the same problem. Please HELP!

KingsPinn

There is a lot of talk on the site and I've seen the moderators have also commented on this. Here is one of the posts: 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends