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Can't play candy crush on iPad. Sometimes allows one game but then crashes out but more often does not allow play at all. All other games are ok.
Hi Crushmph!
I suggest you try the following steps:
1) Please update Candy Crush to latest version here: https://itunes.apple.com/us/app/candy-crush-saga/id553834731?mt=8
2) Reboot the iPad, then close any apps that starts automatically
3) Start Candy Crush and in most cases the game should load and play OK now.
If the game still fails to load then you might have to do a factory reset. Please make sure you have done a backup of your iPad to iCloud, as all local data will be erased.
After factory reset I suggest you only install Candy Crush. If all OK then you can add all your other apps afterwards.
Cheers :-)
Hi Judy!
If you are using an older iPad then please see these two threads:
https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Some of the older phones and tablets can't run the game so this might be the issue.
I guess you guys aren't going to fix this. It's been like this for at least 3 months now - maybe longer. IF the game loads at all, it blacks out within seconds of trying to play. Bummer. I can only play when I am at home and not on the road.
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I really liked being able to earn gold bars, but that features seems to be gone now.
I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
