can't get mesages fo candy crush saga

Jack_Sykes

can't view messages there is no envelope icon. checked on both pc and tablet and its the same

so I haven't been able to do any of the holiday booster challenges get lives that are sent to  me etc can you help  me plz

StuckInATree

Have you reinstalled the game on your Tablet, it may be a good idea if this carries on just to make sure it's not due to a corrupt file or something. When you play on PC, do you not get the first message pop up where you can send lives back to your friends when you launch the game? You could always try removing the game from your Facebook and adding it again, it could also help reset the connection with any luck.

Jack_Sykes

I don't think that's it. the issue is on both tablet and pc. I do get get the pop up to send lives to others when game launches its getting lives that are sent to me is the issue there is no envelope icon