Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush keeps crashing

I play on iPad, seems like recently the special challenges cause the game to crash. Sometimes it loads and as soon as I start to play it crashes, other times it won't even finish loading, just crashes. What is going on! Had the same problem with Pet Rescue not that long ago, but it was finally fixed. Now same problem with Candy Crush. I have killed the app, restarted the ipad etc, still crashes. Help!

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Jem52

I have tried this as well as rebooting my iPad but still crashes almost instantly.

Mary_Lee

same here, cant play keeps crashing

Janesca

well, I finally gave in, deleted the app, did a hard restart, reinstalled the app, it is now working. Lost ALL of my boosters and lives, but at least I can play now. Have to build up more lives and boosters I guess.

Janesca

This is crazy. 2 weeks and I still can't play on iPad, the app crashes!! Come on King, can't you get this resolved? I have done EVERYTHING except delete the app and reinstall, I really don't want to lose all my boosters and lives with no guarantee that will solve the problem. If it would, I would suck it up and do it, but somehow I doubt that will work. Maybe I just give up all the King games and learn to play something else???

Pam_Holt

I have the same problem playing on an IPad. I removed the app and reinstalled, losing all my boosters. Did they quit updating for older IPads? Why isn't anyone able to help with this issue? I can no longer play...I lost 3 of the last 5 lives because the app would close.

Deb_R

Same here, I don't want to lose my boosters or lives either! There is obviously a major problem but they don't want to admit it....or fix it either! Kingcare....yeah right....no they don't

Janesca

Apparently King does not care. The only thing I haven't tried is deleting the app and reinstalling it because I really don't want to lose 900+ lives and I will be REALLY pissed if I try that, lose the lives and it still crashes!

Deb_R

Totally agree, I haven't been able to play for 2 weeks, even with the two latest updates. I'm peeved off as you get no real help......or bug fixes.

Cinderfire

Exactly what I want to know. It's been crashing at least 3 weeks. I've done a hard reset, doesn't work. It takes lives and any boosters with each crash. What the heck.

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Accepted answers

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Cinderfire

Exactly what I want to know. It's been crashing at least 3 weeks. I've done a hard reset, doesn't work. It takes lives and any boosters with each crash. What the heck.

Deb_R

Totally agree, I haven't been able to play for 2 weeks, even with the two latest updates. I'm peeved off as you get no real help......or bug fixes.

Janesca

Deb_R

Same here, I don't want to lose my boosters or lives either! There is obviously a major problem but they don't want to admit it....or fix it either! Kingcare....yeah right....no they don't

Pam_Holt

Janesca

Mary_Lee

same here, cant play keeps crashing

Jem52

I have tried this as well as rebooting my iPad but still crashes almost instantly.

⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
8536
Want pass level 8536
Gold bars
While watching an ad to get additional gold bars, after I won the race, the game restarted and I lost my earned gold bars and the watched gold bars. Very frustrating. This has happened twice in the last two wins. Why?
Gold bars
I mistakenly hit to buy the paint brush thing I had like 51 bars I think and now I have 17 and didn’t want to buy those
My score
I can't going in to my score

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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