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What is solution as described problem here?

Rajesh487
Rajesh487 Posts: 7

Level 2
in Support

Laptop Dell Inspiron 1545, Windows 10 & Candy crush saga app having problem. App can not be used properly. Always background is black. Can not understand how to play. Improve that it will be loaded as can be done by using Google Chrome.

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Rajesh!

    I've had the exact same issue on a Dell Inspiron 1318. The issue is due to the standard graphic drivers installed together with Win10 does not fully comply with DirectX. You will either have to install the correct Intel GM45 graphic drivers or play Candy Crush in your browser on either Facebook or King.com.

    Cheers :-)

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