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I cant play

The game is laading and when i hit the button play is close i reinstall the game and not work i am level 886 i play on android mobile device

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Hi Catalin I'd check for updates for your device and all your apps.
Restart your device too.
Check if you still have memory on your device and if it's running low on memory, then consider storing apps on a SD card to free memory on your device.

Still don't work i have 1gb free memory and 14gb to sdcard i try everything but i can't play

Hi Catalin I'd check for updates for your device and all your apps.

Restart your device too.

Check if you still have memory on your device and if it's running low on memory, then consider storing apps on a SD card to free memory on your device.

Accepted answers

All comments

Hi Catalin I'd check for updates for your device and all your apps.

Restart your device too.

Check if you still have memory on your device and if it's running low on memory, then consider storing apps on a SD card to free memory on your device.

Hi Catalin I'd check for updates for your device and all your apps.
Restart your device too.
Check if you still have memory on your device and if it's running low on memory, then consider storing apps on a SD card to free memory on your device.

Still don't work i have 1gb free memory and 14gb to sdcard i try everything but i can't play

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…