Since the last update I have not been able to play Candy Crush Saga on my windows phone.

Joan_Aylesworth

Since the last update the orange screen comes up, attempts to load and then quits and goes back to my home screen.

Robert_West

Did you check for updates for all your apps and your device? Try also doing a restart on your Windows phone.

You could also try to open a browser window and go to King.com. Then select Candy Crush Saga and see what happens. That worked for my Android; you could give it a chance on your device.

I tried all your suggestions and none worked it has been 3 months sense I requested help and still unresolved.