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candy crush app crashes during play

Martha_Greene
Martha_Greene Posts: 1

Level 1

While playing candy crush, the screen blacks out and game is ended before completing it. Also, when open new level screen blacks out and a life is lost and has been going black with just one move left before game is completed. Locks up sometimes when playing and must shut down iPad and reopen game again. Last updated app in December and that is when problem began. Lives do not sync between iPhone and iPad. Everything else is same as far as gold bars, etc. please advise

Answers

  • My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

    I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

    If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

    Kind regards,

    Johnny

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