Candy Crush Saga

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why did I lose all my levels?!

I've been playing candy crush for quite a few months, I was on level 262 with 73 gold bars (most in which I purchased) and last night when I went to play some more, it sent me back to the beginning on level one with zero gold bars!! Can I get my progress back? It didn't have to do with Facebook either.

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If you're not using Facebook, did you have your game connected to a Kingdom account instead Gina? If so, is still connected to it in your game?

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If you're not using Facebook, did you have your game connected to a Kingdom account instead Gina? If so, is still connected to it in your game?

Welcome! 👋

New here? Sign in or create an account to join the fun.

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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…