Sign Up!

Windows 10 App does not start Anymore

Options
OlCi
OlCi Posts: 5 Level 2

When I try to launch the Candy Crush Application on Windows 10 this one stops immediately after the loading message. In event viewer I have this error:

Nom de l’application défaillante candycrushsaga.exe, version : 0.0.0.0, horodatage : 0x566e68c2

Nom du module défaillant : ucrtbase.dll, version : 10.0.10586.0, horodatage : 0x5632d166

Code d’exception : 0xc0000409

Décalage d’erreur : 0x00083472

ID du processus défaillant : 0x2964

Heure de début de l’application défaillante : 0x01d1465036f18482

Chemin d’accès de l’application défaillante : C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.668.0.0_x86__kgqvnymyfvs32\candycrushsaga.exe

Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\ucrtbase.dll

ID de rapport : b5180b8a-62c5-4b67-b613-68d18413f3df

Nom complet du package défaillant : king.com.CandyCrushSaga_1.668.0.0_x86__kgqvnymyfvs32

ID de l’application relative au package défaillant : App

Any idea ?

Thank you !

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725 Level 5
    Options

    My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

    I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

    If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

    Kind regards,

    Johnny

Hey! Would you like to give us your opinion?