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For the last 2 days, when I load up Soda Saga on my desktop (via facebook) it loads up at level 1, when I'm actually at level 603. This then requires 5 minutes of scrolling to reach my position. Any ideas why/how to fix? Thanks in advance.
Ouch that's nasty, especially with your progress!
Have you tried clearing cache on your PC? I believe in restarts, try that too and when back on track, open Google Chrome and close all other programs and tabs.
If it stays the same on Facebook, then try playing on king.com too and see how it goes there.
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How do you break down the bubblegum dispensers, please? Should I focus on the marshmallow stick in the middle? Thank you. Merry Christmas🎄
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
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Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
