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Candy Crush Saga icon now unresponsive.

yawneyjoyawneyjo Posts: 3
in Support

I downloaded candy crush saga from the "store" icon on my windows 10 Toshiba laptop.  I have gotten to level 124 and enjoy the game.  Now my candy crush saga icon is not responding and I cannot get to the game.  What can I do and not lose my progress?

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Answers

  • RandleRandle Posts: 1,977 Level 3

    Did you connect to your Facebook or your Kingdom account when playing Candy Crush Saga in Windows 10?

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  • Hey! Would you like to give us your opinion?

  • yawneyjoyawneyjo Posts: 3

    I was connecting to my Kingdom account until my icon died.......now somehow I have been switched to a Facebook account and I find there are a lot of differences.  prefer the kingdom account.  Does anyone know how to switch my account back?????  It has been very confusing !

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