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Candy Crush Saga icon now unresponsive.

yawneyjo
yawneyjo Posts: 3

Level 1
in Support

I downloaded candy crush saga from the "store" icon on my windows 10 Toshiba laptop.  I have gotten to level 124 and enjoy the game.  Now my candy crush saga icon is not responding and I cannot get to the game.  What can I do and not lose my progress?

Answers

  • Randle
    Randle Posts: 1,977

    Did you connect to your Facebook or your Kingdom account when playing Candy Crush Saga in Windows 10?

  • yawneyjo
    yawneyjo Posts: 3

    Level 1

    I was connecting to my Kingdom account until my icon died.......now somehow I have been switched to a Facebook account and I find there are a lot of differences.  prefer the kingdom account.  Does anyone know how to switch my account back?????  It has been very confusing !

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