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Lost my levels

Jangt
Jangt Posts: 2

Level 1
in Support

My phone restarted itself and I lost all my progress on Candy crush I was in the 700s level! Is there anyway of getting these recovered I can provide my ID number!

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    If you open up the app and then either tap the 'connect to facebook' button if you were synchronized with facebook or go into the settings menu and tap the little orange button to connect to kingdom if this is where you were saving your levels. 

  • Jangt
    Jangt Posts: 2

    Level 1

    If you open up the app and then either tap the 'connect to facebook' button if you were synchronized with facebook or go into the settings menu and tap the little orange button to connect to kingdom if this is where you were saving your levels. 

    Mines not connected with Facebook
  • Luann_Wall
    Luann_Wall Posts: 1

    Level 1

    I lost my progress 

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