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Hello, i can´t start the game on my mobile device. (WP 8)(nokia lumia)

Nikoleta_EšNikoleta_Eš Posts: 2
in Support

When game is loading over 15 seconds i hear sound like error sound in windows and it shuts off. If i reinstall game i lost all my lifes and all bonuses. It happened to me for the fourth time. It´s a little bit frustrating when you paid and collect things for long time and you can´t play it or you just lost everything by reinstalling. What can i do? Thank you for answer.

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Answers

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Do you have the Lumia 920 by any chance Nikoleta? 

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  • Hey! Would you like to give us your opinion?

  • Nikoleta_EšNikoleta_Eš Posts: 2

    StuckInATree : Yes i have Lumia 920. 

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  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Damn, I was hoping you'd say no. Unfortunately it's a know problem for that model with WP8. If you scroll down to the section called "Bug: Random rebooting", there's a possible fix worth trying 

    http://www.digitaltrends.com/mobile/windows-phone-8-problems/

    Let me know how it goes!

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