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When I try to purchase gold or gold packages the game says that in app purchases are not available.

Kay-4
Kay-4 Posts: 3

Level 1
in Support

When I try to purchase gold or gold packages the game says that in app purchases are not available.

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Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    Is this an in-game message or something that pops up from Facebook? Post up a screenshot if you can, maybe I can give you some pointers if I can see the error message. 

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  • KingsPinn
    KingsPinn Posts: 3,526

    This looks like a facebook pop up rather than something in the game so maybe there is an issue with the facebook server. I can give you basic steps to take for troubleshooting the game but I'm not sure what to do for this sorry. 

    For the game, clear out the browser cache and restart it. Oh, maybe if you check your payment details in Facebook are all there, maybe something needs updating, the CVV or something. It's worth a check. 

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