Items did not link up with new phone

Davis_Dee

Items did not link up (i.e. lollipop hammers, switches, etc) on new phone after linking to FB. My gold bars and last level were there but not my items. 

Wunderbaum

Hi Davis!

Boosters and lives cannot be moved between devices - you'll have to either use them on your old device or do a backup of all your mobile data then restore on your new mobile.

Please also see this thread: https://care.king.com/en/candy-crush-jelly-saga/why-do-i-lose-my-bonuses-and-gifts-everytime-i-get-a-new-phone-how-to-fix

Cheers :-)

Wunderbaum

Hi Davis!

Boosters and lives cannot be moved between devices - you'll have to either use them on your old device or do a backup of all your mobile data then restore on your new mobile.

Please also see this thread: https://care.king.com/en/candy-crush-jelly-saga/why-do-i-lose-my-bonuses-and-gifts-everytime-i-get-a-new-phone-how-to-fix

Cheers :-)

Davis_Dee

Thank you for your answer!