I have exceeded 10,000 green candies but my bar has not moved beyond around 9800.

PattyB-2

I received awards for reaching 2000 and 5000 but no reward for 10000 and I know I gave exceeded it.  The bar is frozen at around 9800.  How can I get my rewards???

KingsPinn

I just answered another player about this. Maybe it helps you as well: 

https://care.king.com/en/candy-crush-saga/im-collecting-green-candy-but-it-wont-show-or-give-me-rewards 

PattyB-2

I just answered another player about this. Maybe it helps you as well: 

https://care.king.com/en/candy-crush-saga/im-collecting-green-candy-but-it-wont-show-or-give-me-rewards 

This did not answer my question as I was connected to the internet at the time of the malfunction.