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Candy Crush Facebook
Pierre_Zell
Posts: 94
Level 3
in Support
Not sure what's going on but your game on facebook is flashing constantly, when you beat a LVL it doesn't go to the new LVL and i have too refresh the page just so I can play the next LVL. When some one sends me a message the message is being deleted on it's own...Need to do some fixin
Answers
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Hi Pierre- Thanks for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!
