FLASHING AND NOT MOVING ON TO NEXT LEVEL.HAS BEEN GOING ON FOR A WEEK OR MORE

Cezdiamond

Windows 10, Firefox, don't know the graphics card but have never had this problem, level 1421.

Thanks a lot David! :-)

apow

Windows 10, Firefox, don't know the graphics card but have never had this problem, level 1421.

:~)

janste1

Same problem here.  I have windows 10.  I have tried using firefox, chrome and internet explorer and all 3 are doing it.

Shelli_Frantz

Same problem. Windows 10, tried multiple browsers, does the same on all. Seems to be happening since the latest flash update

Pierre_Zell

Windows 7 and am using Google Chrome, LVL 1410 not sure of the specs but I am using a very high end gaming graphics card.

Dan_March

windows 7 here same problem a week now

windows 7 here same problem  been like it a week now

Cezdiamond

Same problem. Windows 10, tried multiple browsers, does the same on all. Seems to be happening since the latest flash update

Thanks Shelli.

Cezdiamond

Same problem here.  I have windows 10.  I have tried using firefox, chrome and internet explorer and all 3 are doing it.

Thanks janste1!

C_Ayers

Windows 10 - Firefox - Level 1405

Diana_Condur

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better. 

Please could you let me know the following information? 

What operating system and version are you using? E.g. Windows 8

What browser are you using?

What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-

What level are you on now?

Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible. 

We hope to have things running smoothly again in no time. :-) 

Have a lovely weekend! 

Same problem here, flashing and not moving on the next level! Windows 10, Chrome, lvl 1407