candy crush saga win 10 app won't open

Michael_Cruz

The app did work. Now it does nothing when you click on it. It won't even go to the loading window. Someone please help. I'm having a candy crush withdraw

Wunderbaum

Hi Michael!

I suggest you do a re-installation of the game. I saw on another thread a step by step instruction on how to do it:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars) To save your boosters you'll need to do a backup of your mobile data.

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again.

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars. For the boosters you'll need to do a restore process in order to recreate them.

7) Done!

Cheers :-)

Michael_Cruz

Hi Michael!

I suggest you do a re-installation of the game. I saw on another thread a step by step instruction on how to do it:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars) To save your boosters you'll need to do a backup of your mobile data.

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again.

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars. For the boosters you'll need to do a restore process in order to recreate them.

7) Done!

Cheers :-)

Nope didn't work. Still won't open on windows 10!!!!