Leveling up

Kamc_

when me and my mother try to unlock each other it doesn't go through for a long time.  Is it supposed to be like this?

KingsPinn

It could be related to this: 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends 

Try the troubleshooting steps, see if they help.