Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Ness!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)