Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I'm really tired of completing the levels with 3 stars and then the game freezes up and throws me out without finishing the level, and then I lose all the lives that have been sent to me from friends too. I'm to the point of blocking Candy Crush and say the hell with it. Fix the damn issues or I'm quitting this game.
Hi BeckyBuerk!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)