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I have spent $3.99 on candy crush purchases that I did not get. I want my money refunded.

Sandra_Marrs
Sandra_Marrs Posts: 1

Level 1
in Support

I purchased $3.99 ($1.99 and $1.99) on two occasions for gold bars that I did not receive.  After I verified the purchase, my screen went black on both occasions.  When I got back to Candy Crush it took me to a new game and did not show purchase. I would like my money refunded as soon as possible.  Help, please,

Thank you, Sandra J Marrs

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    Due to a technical fault we were first able to see your post now.

    I am really sorry for this inconvenience.

    Please let me know if your request was solved. Simply reply back on this post and I will follow up.

    Kind regards,

    - Mark, Team King Care

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