Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

All You Need to Know About All Stars 2026

Learn More

Games keeps crashing.

The game crashings in the middle or when I start it. Others seem to be having the same issue, but where is the solution? Can't seem to find one Very frustrating!

To ask your Question:

Accepted answers

All comments

Julie_Parenti

Hi Julie!
Which tablet and OS do you have?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)

Thanks, I am on an iPad 2 running on the latest iOS. I guess deleting and reinstalling are my only option. Very frustrating

Wunderbaum

Hi Julie!

Which tablet and OS do you have?

In most cases a reboot of the device can solve many issues.

Please also make sure you have the latest version of the game installed.

You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

Cheers :-)

Julie_Parenti

You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this.

I have looked, if you know the answer then why don't you tell me? I have tried several different solutions and it still crashes!

Baz_James

You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this.

Accepted answers

All comments

Baz_James

You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this.

Julie_Parenti

You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this.

I have looked, if you know the answer then why don't you tell me? I have tried several different solutions and it still crashes!

Wunderbaum

Hi Julie!

Which tablet and OS do you have?

In most cases a reboot of the device can solve many issues.

Please also make sure you have the latest version of the game installed.

You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

Cheers :-)

Julie_Parenti

Hi Julie!
Which tablet and OS do you have?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)

Thanks, I am on an iPad 2 running on the latest iOS. I guess deleting and reinstalling are my only option. Very frustrating

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…