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All the sudden I can not buy extra moves, why?
Brandy_Lembke
Posts: 4
Level 1
I do not have the option to buy extra moves on my Candy Crush game anymore. What happened and how can I get it fixed?
1
Answers
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Is this on one specific level or have you tried a few levels.
Follow the recommended troubleshooting steps and see what happens:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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can not buy anything
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in
You will find complete information HERE
Or Please email Player Support about this so they can investigate
If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.
If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.
Please feel free post in new thread since this from 2016. Thank you
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