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Last 8 levels people have excepted my request for help and my game doesn't show it. Shows up in my Facebook feed, but when I go to except their help not in the game.
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There are a couple of threads that are relevant to your post Angela. The moderators have added comments so have a read:
https://care.king.com/en/candy-crush-saga/roadblocks-659693352
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends