Why want the request people send me move me to next level

Angela_J_Hess

Last 8 levels people have excepted my request for help and my game doesn't show it.  Shows up in my Facebook feed, but when I go to except their help not in the game. 

KingsPinn

There are a couple of threads that are relevant to your post Angela. The moderators have added comments so have a read: 

https://care.king.com/en/candy-crush-saga/roadblocks-659693352 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends