Facebook Sync Problem

Mark3807054

When connecting to Facebook via the Candy Crush App Facebook states "You have already authorised Candy Crush Saga". I have the option to cancel or OK. If I do OK the app takes me to level 1 on my phone via the app. If I logon to Facebook on my PC and go to Candy Crush I'm on level 1132 which is correct. How can I get the app synced properly on my phone? Thank you.

Johnny_Ryall

Hello Mark,

Thank you for your question.

We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.

I hope that you are able to resolve the issue.

Kind regards,

Johnny

Charles_Goin

Same problem and would like an answer. It worked and then now it doesnt. Did all the updates and upgrades.

Charles_Goin

Hello Mark,

Thank you for your question.

We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.

I hope that you are able to resolve the issue.

Kind regards,

Johnny

Really not an answer. It's your game and your integration. Fix it. I spent too much money on this game to have you just say "opps" or sorry".