Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Facebook Sync Problem

When connecting to Facebook via the Candy Crush App Facebook states "You have already authorised Candy Crush Saga". I have the option to cancel or OK. If I do OK the app takes me to level 1 on my phone via the app. If I logon to Facebook on my PC and go to Candy Crush I'm on level 1132 which is correct. How can I get the app synced properly on my phone? Thank you.

Accepted answers

All comments

Charles_Goin

Hello Mark,
Thank you for your question.
We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.
I hope that you are able to resolve the issue.
Kind regards,
Johnny

Really not an answer. It's your game and your integration. Fix it. I spent too much money on this game to have you just say "opps" or sorry".

Charles_Goin

Same problem and would like an answer. It worked and then now it doesnt. Did all the updates and upgrades.

Johnny_Ryall

Hello Mark,

Thank you for your question.

We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.

I hope that you are able to resolve the issue.

Kind regards,

Johnny

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Accepted answers

All comments

Johnny_Ryall

Hello Mark,

Thank you for your question.

We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.

I hope that you are able to resolve the issue.

Kind regards,

Johnny

Charles_Goin

Same problem and would like an answer. It worked and then now it doesnt. Did all the updates and upgrades.

Charles_Goin

Hello Mark,
Thank you for your question.
We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.
I hope that you are able to resolve the issue.
Kind regards,
Johnny

Really not an answer. It's your game and your integration. Fix it. I spent too much money on this game to have you just say "opps" or sorry".

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Menyala
Aq wong jowo lur
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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