Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

OMG is there a way to recover my score??I was nearly at level 500 and now I'm back at level 1!!!!!

The annoying thing is, i never started playing it through Facebook originally... and today, the app randomly disappeared/deleted and i immediately reinstalled it via the app store/cloud.. but the game started me from level 1 again!!! I feel like i have been robbed as i have spent a LOT of money and time on this app.. i feel like I've been kicked in the guts as i have been a loyal paying customer for MANY years.... I would appreciate if someone could advise if it is possible to recover my score?

Khadeja

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I'm sorry to say it but if you have played over 500 levels and you have never saved your progress then you only have yourself to blame. There are 2 platforms in the game to save with, Facebook & Kingdom and its pretty easy.

It's not possible to recover your levels but if you go to the settings and there you can restore your purchases in the game. Give this a try. Let me know if you need more help with it.

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I'm sorry to say it but if you have played over 500 levels and you have never saved your progress then you only have yourself to blame. There are 2 platforms in the game to save with, Facebook & Kingdom and its pretty easy.

It's not possible to recover your levels but if you go to the settings and there you can restore your purchases in the game. Give this a try. Let me know if you need more help with it.

Erro nos bônus da corrida de episódios
Já tem 2 corridas de episódios que não recebo os bônus por terminar em 1o lugar.
Ads like Temu , Zeekr...are horrible
As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than …are horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for Temu…
Pourquoi le jeu ne fait pas plus pour les joueurs qui sont ils veulent jouer parce qu'ils veulent pa
Voilà moi je trouve que pour les fêtes normalement le jeu devait donner plus d'événements plus de cadeaux pour les joueurs mais j'ai rien vu plus je me suis arrêté un peu de jouer ça m'a pas manqué tout ça parce que je trouve que le jeu devient vraiment ennuyeux mais c'est ça je trouve ça trop nul c'est toujours la même…
Propagandas
sempre joguei e sempre aparecia os vídeos de propaganda! Troquei de telefone e não aparece mais! Porém está ficando chato de jogar pq a propaganda ajuda muito! Pq não está aparecendo? Estou no nível 9470 e usuário é 1022716237
No support
II try to reach out to Player Support Team through the game but I only get the same automated reply over and over no matter what subject i choose. and there is no "chat with us' but a "contact us"

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…