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Game not loading on iPhone 6

Susans
Susans Posts: 2

Level 1

Last night I advanced to level 870. When I attempted to play the game would start loading then shut down. I logged out of it. Disconnected from Facebook connection. Closed the app(swiping it away) with out any luck. Tried this again today. Still no luck so I uninstalled the app, reinstalled the app, connected with Facebook. I was able to play and pass level 870 but ALL my bonus items are gone. I had 5 color bombs, 3 stripped/wrapped candy combos, 3 mystery candies. NOW NOTHING! Please return my items. Very frustrating. I used the "Contact Us" link in the game app but got an email saying go here or to the community. STUPID and no help. I enjoy the game a lot but your customer service is unacceptable. 

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