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Unknown Error when login

Er-2

Er-2 Posts: 1 Newbie

May 2016 in Support

I saved my progress on a King account in my Soda Crush. But now, wherever I wanna log in, it shows UNKNOWN ERROR OCCURRED.

Anyone knows how to solve this? Please help

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Answers

KingsPinn Posts: 3,526 Level 2

May 2016
I recommend completing the general troubleshooting steps here first:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
This unknown error message, was it part of the game or a phone error pop up?
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