Candy crush is crashing every time I am supposed to get a booster??

Marjorie_Vukelic

I downloaded CadyCrush on my iPad. I started from the beginning, without connecting to my Facebook, but everytime I finish a level where I should be getting a booster, my game freezes and I have to go out of the game and come back in and I don't get the booster.

Cezdiamond

Hi Marjorie- Welcome to King Care. We all love playing with a few extra treats so let's try to fix these problems so that you can enjoy your Boosters again. 

Here are a few steps which fix the vast majority of issues:

a. Force close all apps and restart your device: http://support.apple.com/en-us/HT201559

b. Please check for any updates for your device and apps: https://www.youtube.com/watch?v=fz14wv4PXVg&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK&index=1

If you are still having some difficulties please can you let me know a little more information?

- Exact device model https://support.apple.com/en-us/HT201471 

- OS version (this can be found in the app store) 

- Candy Crush Saga version

I will look out for your reply, have a lovely weekend! :-)