The gift icon is not showing on my computer

Cheryl_Wilson

The gift icon is not showing on my Candy Crush Saga game on my computer so I cannot claim the gifts from my friends.

KingsPinn

Hey Cheryl, I'm not sure what this gift icon is? Are you talking about one of the promotions or something? Let me know  

Cheryl_Wilson

I am referring to the message (letter) icon that should be at the top.  I know I have had messages sent, but cannot retrieve them.