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Error Purchasing Items
sthorne1271
Posts: 4
Level 1
in Support
For the last four days CCS has been crashing on Win 10 when attempting to purchase items from the store. I enter my Windows store password and then it closes without a message. I am running Win10 Build 14352.rs1.release.160522.1930 (on the Windows Insider fast track release). No charges to account thankfully, but you are losing money as I would have purchased several times the last few days, but it won't let me.Application Event LogFaulting application name: candycrushsaga.exe, version: 0.0.0.0, time stamp: 0x57482304Faulting module name: candycrushsaga.exe, version: 0.0.0.0, time stamp: 0x57482304Exception code: 0xc0000005Fault offset: 0x0005f02bFaulting process id: 0x151cFaulting application start time: 0x01d1bbb976ab88edFaulting application path: C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.761.1.0_x86__kgqvnymyfvs32\candycrushsaga.exeFaulting module path: C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.761.1.0_x86__kgqvnymyfvs32\candycrushsaga.exeReport Id: 55e8b562-f8c8-474e-85f4-1811f6b99cf5Faulting package full name: king.com.CandyCrushSaga_1.761.1.0_x86__kgqvnymyfvs32Faulting package-relative application ID: App
Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
